DISPATCHING DURING civil UNREST

DISPATCHING DURING CIVIL UNREST

(4 OR 8 HOUR, IN-PERSON OR VIRTUAL)

(learning category: leadership, supervision, management, all personnel) 

Over the years there has been varying degrees of civil unrest, some have even targeted police stations, and other public safety facilities, including Communications Centers.  If you’ve never prepared for an incident at or near your center, you should add it to your Emergency Operations Plan. This course will provide evacuation and preparation guidance to ensure the safety and security of your center and personnel.  Critical communications throughout a difficult or challenging event takes some preplanning.  The sense of safety your crew may be experiencing is essential to maintaining operational integrity along with a peace of mind.  

We approach this unusual topic from three important aspects: personal, professional, and emotional preparedness, and readiness, including improving situational awareness techniques.  Understanding the concept of risk avoidance vs risk reduction while leaving or traveling to work is essential to the safety of your employees.  This specially designed class offers many suggestions for personal security and safety measures before you even leave your home.  Simple techniques and tactics to ensure your vehicle is prepared before leaving home, such as a first aid kit and other supplies.  We also examine professional preparedness such as evacuation plans, equipment failures, along with basic security measures for the communications center.  

Although structural and security of your building and operational equipment, including backup systems remains critical, much more important is the overall feeling of safety experienced by your employees. All employees must have faith in the security of your office because the fear and anxiety they may be experiencing during civil unrest situations can and will have an impact on their performance and operational functionality.  Planning for these types of emergencies should be included in a well-rounded emergency operation plan which covers all the facets for providing safety and security to your employees.  It is about time we all prepared for these difficult events that can impact the feeling of safety for your employees.