Expecting the unexpected

(4, 8 HOURS, IN-PERSON OR VIRTUAL)

(learning category: supervision, all personnel) 

Many training courses focus on the highly predictable and probable

events we may encounter as a public safety professional. However,

this may not be sufficient to prepare those in 911 for those unexpected or exceptional situations they may actually encounter.

This training course was designed after decades of real public safety

experiences and will offer realistic, practical, and proven techniques

for responding to and handling a variety of emergency or unexpected incidents. Topics included are incidents involving sinking vehicles, hybrid vehicle hazards, kidnappings, home invasions, active school shooting situations, officer involved shootings, and homeland security issues.

Over the past few years there’s been varying degrees of social unrest, some have even targeted police stations, and other public safety facilities, including Communications Centers. If you’ve never prepared for an incident at or near your center, you should before it happens. We approach this unusual topic from three important aspects: personal, professional, and emotional preparedness, including improving situational awareness. This portion of the course offers guidance and successful techniques to maintain personal security and critically important safety measures before you even leave for work.