Showalter & Company has extensively researched effective and proven methods, strategies and techniques commonly employed by private sector businesses.  Our goal is to successfully blend these into public safety communications.  So many agencies are trapped in the “we’ve always done it that way” philosophy, our view is, “stop doing it, if it doesn’t work”, if a Fortune 500 company wouldn’t do that, why would a Communications Center? 

 All our courses have been specially designed to provide motivation along with practical and useful information.  Even during these challenging times, we remain committed to delivering the best and most unique training classes, motivation, and inspiration possible.  Although many conferences and some in-person training classes have been canceled or rescheduled for a later date, great training remains absolutely essential.  Everyone from the newest employee to the highest-ranking member of an agency will benefit from our distinctive classes, leaving reenergized with useful, practical, and relevant ideas.    

 We passionately believe that effective and on-going training are absolutely essential to those in public safety, no matter if we train in-person, during a webinar, or virtually.  We remain ready, willing, and able to provide this critical and essential training.  For all in-person classes, we are prepared to follow all local and state requirements associated with social distancing and COVID-19.  

 Contact us today to discuss our variety of training alternatives because essential, and on-going training is vital to successful operations.  We’ve had several inquiries about our overall availability, as a reminder we're available to conduct afternoon and evening classes, weekend classes, or even holiday classes, you know why?  Because we know 9-1-1 folks do not work Monday through Friday 9 to 5. 

 Our unique virtual package includes exclusive access to a recording of the live presentation via an exclusive link after the virtual class presentation. This will provide your agency the opportunity to share the link with those who may have missed the initial training, had previously scheduled PTO, or had to work unexpected overtime and were not able to attend the “live” training.  We want everyone to benefit from our training. They will be able to watch and re-watch the class at their convenience from just about anywhere.